Privacy Policy

Last Updated: May 21, 2024
This Privacy Policy is to help people visiting our (“Pauseture”) site and app and our subscribers to understand how we collect, use and share information to operate, improve, develop and protect our app and website. This includes how we collect and process your personal information when you visit or use the Pauseture app or website or when you communicate with us via chat, email or social media channels.
Please read this entire Privacy Policy before using or submitting information through our app or website. By using or submitting information through the app or website, you are acknowledging the collection, transfer, manipulation, processing, storage, disclosure and other uses of your personal data as described in this Privacy Policy.

1. What Personal Information We Collect

The sources from which we collect this personal information fall into three categories: information you provide, information we automatically collect and information we collect from third-party sources.

Information You Provide

You may provide personal information for personalized functionality of our app or website. You may also provide information when accessing lessons, responding to surveys, contacting us, subscribing or reviewing our content.

Standard Identifying Information. Name, mailing address, billing address, email, date of birth and phone number. These are collected when you subscribe to Pauseture or sign up for Pauseture marketing, or communicate with us.  

User Profile Information. Information that you provide in connection with your Pauseture “User Profile,” such as user name, and any additional information you choose to provide in your profile.User Generated Content. Any content or material you publish or post such as photos or videos on our app, website or social media platforms.

We ask that you not disclose sensitive personal information to us through or in connection with our app or website.

Information We Collect Automatically



Information Generated through Use of the App or Website. This includes activities such as lessons participated in, Pauseture subscribers or teachers you are following and who are following you.

Health Data. We do not collect health or medical information; however, some privacy-related legislation may classify some of our lessons or accessibility offerings as health-related information. Some examples: pregnancy-related lessons, some injury-related lessons, lessons related to your mood. Please note that these lessons may be seen if your profile is public, and seen by any follower you allow to view your private profile.

Information from Your Device. Device Data: Information from and about the device you use when you use our app or website, including mobile carrier, operating system, browser type, IP address, language, and location.

Usage Data: We may also collect information about how your device interacts with our app or website, such as the content you access, pages and sites visited before and after you reach the app or website, the date and time of your use, the amount of time spent with individual lessons,  on the app or website as a whole, and other actions taken through use of the app or website such as preferences. We use data analytics with this Usage Data to better understand your use of the app or website in order to improve the app or website. For more information see “Cookies Policy.

Internet or Other Network Activity. Information including browsing or search history, including interactions with our websites, mobile applications, marketing and advertising. For more information see “Cookies Policy.

Location Information. If you choose to share your location we may collect location-based information including your IP address, GPS location, city, county, zip code and region, and your smart device’s proximity to “beacons,” Bluetooth networks and/or other proximity systems. Some of this information may be collected using Cookies and Similar Technologies as described below.



Information We Collect from Other Sources

Other Applications. If you access our app or website through a third-party application, such as the Apple App Store or Google Play App Store or Social Networking Sites such as Instagram or Facebook, we may collect information about you from that third-party application that you have made public via your privacy settings. This may include your name, your SNS user ID, your App Store user name, location, sex, birth date, email, profile picture and your contacts on the Social Network Site.

Security and Safety. We may collect certain information in order to protect and verify your information and our app or website. This may include device IP, location, and other identifiers with a third party application to ensure your safety and the security of your account.

Other Sources. We may receive information about you from other sources to supplement information provided by you. This supplemental information allows us to enhance our ability to provide you with information about our business, products and app or website and to provide you with any marketing communications that you have provided your consent to receive. 



This may include:
- Publicly available sources
- Partners we work with may, with your consent, collect information from your use of other connected devices, such as those made by other companies, to interact with our app or website
- Financial sources such as credit bureaus and certain generalized credit ratings, with your consent, in order to provide rental or other app or website use to you.

2. Why We Use Personal Information

- To verify your identity, set up and maintain your account
- Process payments
- For performance and statistics, analytics, research and product improvementsTo operate, improve, maintain our app and website
- To personalize our app or website to provide lesson recommendations based upon interaction with app and website and your lesson search history, completion and favorability
- To improve our offerings and marketing, based upon lesson completion and satisfactionFor quality assurance and training purposes
- To secure the integrity of our app and website
- To comply with any applicable law and/or regulations
- For safeguarding and defending our vital interests and exercising any rights, asserting any claims or any other lawful business purpose
- To communicate with you regarding account management, updates to terms, or system maintenance or inquiry responses
- To communicate with you about news, offers, products, promotions, events, as permitted by applicable law. This may include various usage data to send marketing communications that are personalized.
- To serve you relevant advertising and content on our website, app and third-party properties and to understand the effectiveness of our ads
- To improve our marketing and advertising. Third-party companies that run our ads may use cookies and similar technologies to track your activity and the information collected by these third parties is subject to that third party’s own privacy policies. We may also use aggregated information from these sources for creating similar audiences to better target advertisements on their networks to potential consumers who appear to have shared characteristics.

You may opt out of a personalized app or website by emailing us at privacy@pauseture.app. See also our “Cookies Policy.”

To Ensure the Security and Integrity of Our App and Website. We use data to detect and combat any abuse or any harmful activity, fraud, spam, and illegal activity affecting our app or website such as using personal identifiers, user profile, data usage, and other types of data to detect fraud, authentication or other harmful activity.

To Comply with Laws and/or Regulations and Legal Proceedings. We use data to investigate disputes or claims related to our app or website. In certain circumstances, we may be obligated to use your information to respond to legal, government or regulatory subpoenas. We may use the IP address associated with your login to the app or website to determine your general location in order to comply with global privacy regulations and serve you necessary notifications and/or consent mechanisms.For Safeguarding and Defending Our Vital Interests and Exercising any Rights, Asserting any Claims and Any Other Lawful Business Purpose. This includes any incidental business purpose related to or in connection with any of the above, or for any other purpose disclosed to you at the point at which we collect your personal information.

3. Who We Share your personal information with

Third-Party Service Providers and Business Partners: We may share your personal information with our third-party service providers (such as those who provide IT, analytics, payment processing, credit bureaus and sales, cloud storage providers, technical support or delivery app or website), third-party business partners who otherwise process personal information for purposes that are described in this Policy (such as advertising and marketing partners, research partners, consultants) or who are otherwise disclosed to you when we collect your personal information. We may disclose aggregated, anonymous information to service providers. This information is not linked to personal information that can identify you or another individual person. Among other reasons, this information may be disclosed for analytics purposes. Pauseture does not share data with any providers and partners without a relevant data protection agreement or contractual language in place.

Other Users of Our App or Website. Depending on your User Profile settings and how you interact with our app or website, certain personal information of yours may be available for other Pauseture subscribers to see. User Profiles are set to private by default. Please note, photos uploaded to appear in a profile picture will show regardless of your profile status. In other words, if you have a Private profile people will be able to see the content of your profile picture in various places, but not other account details.

Profile Settings:
- Public Profile: If your profile is not set to Private, other registered Pauseture users will be able to view the information associated with your User Profile, including your lesson history, location, shared profile details
- Private Profile: If your profile is Private, the image you choose for your profile picture will be visible to all users, but only subscribers you approve can see your profile details and lesson history. Followers you approve are able to see your lesson streaming history. Please note, if you change your profile from Private to Public, all of your history will be visible.

Competent Law Enforcement Bodies, Regulators, Government Agencies, Courts or other Third Parties. We may share your personal information with competent law enforcement bodies, regulators, our insurers, external legal advisors, government agencies, courts or other third parties where we believe disclosure is necessary: (a) to comply with applicable law; (b) to exercise, establish or defend our legal rights (including to collect amounts owed to Pauseture); (c) to protect your rights or vital interests or those or any other person; or (d) to detect, prevent or otherwise address security, fraud or technical issues.

Potential Buyers (and their agents and advisors). We may share your personal information with actual or potential buyers (and their agents and advisors) in connection with any actual or proposed purchase, merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of company assets or transition of service to another provider, provided that we inform the buyer or transferee that it must use your personal information only for the purposes disclosed in this Privacy Policy.

4. Cookies, Analytics and similar tracking technologies

We use cookies and similar tracking technologies such as pixel tags/web beacons and social media widgets (collectively “Cookies”) to collect and use personal information about you, including for analytics purposes and to serve you interest-based advertising. For further information about the types of Cookies we use, why, and how you can control Cookies, please see our “Cookies Policy.”

We may also use device identifiers, web storage, third-party-provided analytics app or website, such as session replay app or website, and other similar technologies and app or website, to collect information about your interactions with our content and app or website. Session replay app or website consist of an analytics application that allows us to capture and analyze your interaction with our app or website to better identify and repair any technical errors and optimize our app or website. Such technologies and third-party-provided app or website may observe or record your activities when using our app or website, including certain movements, scrolling, visit duration, clicks, and other interactions. Certain analytics may be removed via our privacy cookie controls.

Please also note that you may opt out and we honor certain technologies broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) depending on the state you are in. This occurs on the browsers and/or browser extensions that support such a signal. This request will be linked to your browser identifier only.

5. international data transfers

Your personal information may be transferred to, processed and stored in countries other than the country in which you are a resident, including the United States, Australia, Canada, the European Union and UK. The recipients of such information may be located in any country where Pauseture has a place of business and additional territories where our suppliers and partners may transfer data, details of which can be provided upon request.We take appropriate safeguards to protect your personal information in accordance with this Privacy Policy specifically in relation to any international transfer. This includes implementing an intra-group data sharing agreement that includes safeguards and protections for any use of your personal information by our group entities and incorporates the European Commission's Standard Contractual Clauses, which require all group companies to protect relevant information in accordance with European Union and UK data protection laws.We have implemented similar appropriate safeguards and comply with applicable legal requirements when transferring Personal Information to countries utilizing Binding Corporate Rules, Standard Contractual Clauses, and other data transfer mechanisms and/or rely on the European Commission adequacy decisions for certain countries outside of the European Economic Area should it be applicable with our third-party service providers and partners. Further details can be provided upon request.

6. your privacy Rights and preferences

Where possible, we give you control over the personal data we collect about you, to ensure it is accurate and reflects your preferences. Depending on the country or U.S. state in which you are located, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. Please note that those rights do not always apply and there are exceptions to them.Please be advised that we continue to maintain some of your personal data where permitted by law, and that such information has not been deleted from Pauseture systems. We retain your personal information where it is necessary for us to:

- Complete the transaction for which the personal information was collected, or reasonably anticipated within the context of our ongoing business relationship, or otherwise perform a contract between you and Pauseture;
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity;
- Debug to identify and repair errors that impair existing intended functionality;
- Comply with a legal obligation, existing warrant, litigation hold.


Please note that if you delete your account this will result in the deletion of your Pauseture account and all associated information, including lesson history.
We will confirm your identity before acting on your requests. We may not be able to respond to your request or provide you with personal data if we cannot verify your identity, or the authority to make the request on someone else’s behalf.
6.1 Consent

If we have collected and processed your personal information with your consent (including any sensitive or special category data), then you can withdraw your consent at any time by using settings on the Pauseture app or website or by contacting us at privacy@pauseture.app. Please note, such withdrawal will not affect the lawfulness of the processing prior to your withdrawal.



6.2 Direct Marketing

We may send marketing communications to you, and where required by applicable law, with your consent. You can unsubscribe from direct marketing at any time or by contacting us at contact@pauseture.app. We will process your request within a reasonable time after receipt, in accordance with applicable laws.

Email and Telephone. You can unsubscribe from email communications at any time. To stop receiving our promotional emails, follow the unsubscribe instructions in the email messages you receive from us or email privacy@pauseture.app.

We will process your request as soon as possible after receipt, in accordance with applicable laws. Note that you will continue to receive transaction-related emails regarding products or app or website you have requested. We may also send you certain non-promotional communications regarding Pauseture and our app or website and, to the extent permitted by law, you will not be able to opt-out of those communications (e.g., communications regarding updates to our Terms or this Privacy Policy).

SMS Messaging. Account Related Texts. If you opt in, you will receive text messages from Pauseture. “Pauseture Account” text messages are non-promotional messages from Pauseture alerting you to important information like failed subscription payments and other alerts related to your Pauseture subscription or purchases. To opt-out of receiving “Pauseture Account” text messages, text STOP to the number from which you received the message. We will send you one final message to confirm that you have been unsubscribed, and will process your request within a reasonable time after receipt, in accordance with applicable laws. If you experience any issues with text messages from Pauseture, text HELP to the relevant number referenced above or email our Support team at support@pauseture.app. Carriers are not liable for delayed or undelivered messages. Message frequency varies. Message and data rates may apply.
Marketing Related Texts. If you opt in to “Pauseture” text messages, you will receive text messages from Pauseture Marketing. “Pauseture” text messages are recurring automated promotional and personalized marketing text messages (e.g. lesson reminders) from Pauseture at the cell number used when signing up. Consent is not a condition of any purchase. To opt-out of receiving “Pauseture” text messages, text STOP to the number from which you received the message. We will send you one final message to confirm that you have been unsubscribed, and will process your request within a reasonable time after receipt, in accordance with applicable laws. If you experience any issues with text messages from Pauseture, text HELP to the relevant number referenced above or email our Support team at support@pauseture.app. Carriers are not liable for delayed or undelivered messages. Message frequency varies. Message and data rates may apply.We maintain “do-not-call” and “do-not-mail” lists as mandated by law. We process requests to be placed on do-not-mail, do-not-phone and do-not-contact lists within the timescales required by law.Push Notifications. If you opt-in on your device, Pauseture will send you push notifications with movement reminders. You may at any time opt-out from receiving these types of communications by changing the settings on your device.

6.3 "Do Not Track" / Global Privacy Control

Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and app or website that they do not want certain information about their webpage visits collected over time and across websites or online app or website. Please note that, because there has been no agreed industry standard, we do not respond to or honor DNT signals or similar “do not track” mechanisms transmitted by web browsers.
Please note you may opt out, and we honor, certain technologies broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) depending on the state you reside in. This occurs on the browsers and/or browser extensions that support such a signal. This request will be linked to your browser identifier only.

6.4 Your Rights to Access and Manage Personal Information

We recognize the importance of your personal information and provide ways for you to exercise the following rights: access (right to know), portability, rectification (correction or update), deletion (erasure), object and restrict processing. You can exercise these rights via the following ways:Submit a request to privacy@pauseture.appUpdate your profile and account settings.

7. Date Retention

Pauseture retains the personal information we receive as described in this Privacy Policy for as long as you use our app or website or as necessary to fulfill the purpose(s) for which it was collected, provide our app or website, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements and comply with applicable laws. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold it.

8. Security of your information

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. We maintain commercially reasonable administrative, technical and physical safeguards (which vary depending on the sensitivity of the personal information) designed to protect against unauthorized use, disclosure or access of personal information.

9. Legal basis for processing

Our legal basis for collecting and using the personal information described above will depend on the personal information, applicable laws and the specific context in which we collect it.We will collect personal information from you only (a) where we need the personal information to perform a contract with you (such as to provide our app or website), (b) where the processing is in our legitimate interests and not overridden by your rights, or (c) where we have your consent to do so. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the time and advise you whether your personal information is mandatory or not. If we collect and use your personal information for our legitimate interests (or those of any third party), this interest will normally be to operate our app or website, to communicate with you as necessary to provide our app or website to you, and for our legitimate commercial interests such as responding to your inquiries, improving our app or website, marketing, or detecting and preventing illegal activities. We may have other legitimate interests and we will make clear to you at the time what those legitimate interests are. If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, you can contact us at contact@pauseture.app.

10.  children’s privacy

Pauseture app or website are not directed to, or intended for, children. We do not knowingly collect personal information directly from children who do not meet the minimum age requirement applicable in your jurisdiction, and if you do not meet the age requirements as specified in our Terms of Service.If we become aware that we have collected personal data from a child under the minimum age, we promptly delete the personal data.

11. How to contact us

If you have any questions about our privacy practices, this Privacy Policy or would like to contact us or our Data Protection Officer, you can do so by email at privacy@pauseture.app or at the address below.
U.S. and Canadian Residents:
Pauseture Corp11341 National Blvd #1124
Los Angeles, CA 90064
USA
Attn: Legal Department
You can also complain to a data protection authority about our collection and use of your personal information if you feel that Pauseture has not acted in accordance with applicable laws. For more information, please contact your local data protection authority.

12. Updates to our privacy policy

We may update our Privacy Policy from time to time. When we do, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws. You can see when this Privacy Policy was last updated by checking the "last updated" date displayed at the top of this notice.

22. SMS Terms

Email, SMS and Telephone. You can unsubscribe from email communications at any time. To stop receiving our promotional emails, follow the unsubscribe instructions in the email messages you receive from us, or contact us using the details provided under the How To Contact Us. We will process your request as soon as practicable after receipt, in accordance with applicable laws. Note that you will continue to receive transaction-related emails regarding products or services you have requested. We may also send you certain non-promotional communications regarding Pauseture to the extent permitted by law, you will not be able to opt-out of those communications (e.g., communications regarding updates to our Terms or this Privacy Policy).

If you opt in to “Pauseture Lesson” text messages, you will receive text messages from Pauseture. “Pauseture Lesson” text messages are non-promotional messages from Pauseture reminding you to do lessons from the movements you did, in abbreviated form, so that you can continually benefit from the lessons. To opt-out of receiving “Pauseture Lesson” text messages, text STOP to the number from which you received the message. We will send you one final message to confirm that you have been unsubscribed, and will process your request within a reasonable time after receipt, in accordance with applicable laws. If you experience any issues with text messages from Pauseture, text HELP to the relevant number or email support@Pauseture.app. Carriers are not liable for delayed or undelivered messages. Message frequency varies. Message and data rates may apply.

If you opt in to “Pauseture” text messages, you will receive text messages from Pauseture Marketing. “Pauseture” text messages are recurring automated promotional and personalized marketing text messages (e.g., cart reminders) from Pauseture to the cell number used when signing up. Consent is not a condition of any purchase. To opt-out of receiving “Pauseture” text messages, text STOP to the number from which you received the message. We will send you one final message to confirm that you have been unsubscribed, and will process your request within a reasonable time after receipt, in accordance with applicable laws. If you experience any issues with text messages from Pauseture, text HELP to the relevant number referenced above or email support@Pauseture.app. Carriers are not liable for delayed or undelivered messages. Message frequency varies. Message and data rates may apply.